There are things that could be better, but not a lot, and not much better.
We are always nervous when renting a car abroad. There are so many stories that seem to confirm that there aren’t any trustworthy car rental companies out there.
We booked a holiday in Rhodos and really wanted the freedom to roam the island by ourselves and go where we pleased. Reading the reviews online just spiked our suspicion. Rhorent offered a very competitive price, and with a modest premium, a no worries insurance.
Cheaper than the known brand companies, in-hotel delivery and full insurance. Sounded to good to be true.
But we made the reservation nonetheless. No upfront payment, so what’s the risk?
Friends travelled to Rhodos just a few weeks before we did, and made a reservation with Rhorent, basically because we had done so before them. They had a great experience with Rhorent, so we travelled with a lighter heart.
We were able to pick up the car in our hotel, which was great. We got the model we requested (that almost never seems to happen with us, but this time, it did). The car was quite new (5K kilometers). The lady took her time marking all the minor issues on the bodywork and let us do a photoshopt of everything.
At the end of our stay we could drop off the keys at the hotel desk but their car rental desk was open so we went there. No inspection of the car afterwards, which made me nervous again.
But everything went smooth.
What could be better? Well, I would like to get a kind of proof of receipt when handing over the keys, after all they make you sign papers when you get their car (I get that), doesn’t seem to much to ask to get a confirmation that the car was returned in ok condition.
Second, we only learned that the full ensurance we bought would pay for all damages except for gross negligence, but there would be a 40 euro administrtion fee in case of damage. That doesn’t seem like full insurance.
Oh, and they are actually called Rodos Cars.